Frequently Asked Questions

Everything you need to know about shopping with Uniqly.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.

What is your return policy?

We offer a 30-day return policy for most items in their original, unused condition. Simply visit our Returns Portal to start a request and receive a prepaid shipping label.

Are the products on Uniqly authentic?

Yes, we guarantee that all products sold on Uniqly are 100% authentic and sourced directly from authorized brand partners and manufacturers.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our support team or using the 'Cancel Order' button in your account.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.